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“运营维护”是深受广大运维人员喜爱的栏目。为了进一步充实内容,强化特色,从本期起,我们尝试在兼顾“面”的同时突出重点,即每期集中几篇文章突出一个重点。本期的重点是“运维管理”,共3篇文章,分别是《通信运营企业运维服务体系再造探讨》、《用HPITSM模型构建通信网络电子运维系统》和《运维支撑体系的规划研究》,本栏目其他6篇文章是兼顾“面”的。我们的目的是更好地服务广大运维人员。敬请读者多提宝贵意见。
“Operation and Maintenance” is well received by the majority of operation and maintenance personnel column. In order to further enrich the content and strengthen its features, from this issue, we try to give prominence to both the “face” and the two focuses on each issue. The focus of this issue is “Operation and Maintenance Management”. There are 3 articles in total, which are “Reengineering of O & M Service System of Communication Operators,” “Planning and Designing O & M System of Communication Network with HPITSM Model” and “ Research ”, the other six articles in this column take into account“ surface ”. Our aim is to better serve the majority of operation and maintenance personnel. Please readers more valuable comments.