销售部的刘经理和总经理秘书小莉说的是同一件事,为什么总经理会表现出两种截然不同的态度呢?显然,这是由两种截然不同的表达方式造成的。人与人沟通时有不同的表达方式。表达能力强的人能选择恰当的话语向对方表达自己的意思,他们善于理解对方的心情,所以能做到既真实传递自己的想法,又不伤害对方的感情,而让对方欣然接受自己的意见。相反,有些人的表达方式粗 Sales Manager Liu and General Manager Xiao Li said the same thing, why the general manager will show two completely different attitude? Clearly, this is caused by two completely different ways of expression. When people communicate different ways of expression. Expressive people can choose the right words to each other to express their own meaning, they are good at understanding each other’s mood, so it can be both true to pass their own ideas, without hurting each other’s feelings, let the other party is pleased to accept their own opinions . On the contrary, some people have a rough way of saying