案例小珍是公司销售部经理李钢的助理。这天一上班,她就收到美国夏威夷客户陈先生发来的传真,说他将于9月12日早晨搭乘××号航班来上海,就代理问题与李钢谈判。小珍拿着传真刚进李钢的办公室,李钢就质问她:“让你昨天给客户发的样本怎么还没发出去?耽误了生意算谁的?”小珍说:“我昨天下午给快递公司打过几次电话,可他们拖拖 Case Jane is the company's sales manager Li Gang's assistant. She got a fax from Mr. Chen, a customer in Hawaii, the United States, saying that he would take flight No.X to Shanghai on the morning of September 12 to negotiate with Li on agency issues. Jane took a fax Jane just entered the office of steel, Li Gang, asked her: ”Let you send samples to customers yesterday, how have not sent out? To delay the business operator who? “ Jane said: ”I Yesterday afternoon to the courier company called several times, but they dragged