如何更好地消灭医院门诊就诊中的“三长一短”现象,更好地为病人服务是各大医院所关心的问题。我院是一所大型综合性医院,日平均门诊6 000人次左右,在这种情况下,就不可避免地出现了严重的“三长一短”现象。为了最大限度地满足病人的需要,提高为病人服 How to eliminate the phenomenon of “three long and one short” in hospital outpatient treatment and how to better serve the patients are the major concerns of major hospitals. Our hospital is a large-scale general hospital with a daily average of about 6,000 outpatient visits. Under such circumstances, a serious “three long and one short” phenomenon is inevitable. In order to maximize the patient’s needs, improve for the patient