虽然有少数国内卫生用品企业开始实施退货物流管理,但一般都是将其作为一种补充穿插于正向物流系统中,缺乏完备的退货流程及原则。目前,我国卫生用品企业每年因退货、报废等产生的损失正在以惊人的速度增长。大多数国内卫生用品企业的退货率在5%～8%,少数甚至高达10%。长期以来企业的管理者只重视从生产企业向消费者流动的正向物流,而忽视了沿着供应链相反方向流动的逆向物流使产品成本居高不下。 Although a small number of domestic health products companies began to implement the management of return logistics, but they are generally as a supplement interspersed in the forward logistics system, the lack of a complete return process and principles. At present, China’s annual loss of hygiene products enterprises due to return, scrap, etc. are at an alarming rate. Most domestic hygiene products enterprises return rate of 5% to 8%, a few even as high as 10%. For a long time, managers of enterprises only paid attention to the forward logistics which flowed from the manufacturing enterprises to the consumers, while neglected the reverse logistics which flowed in the opposite direction of the supply chain, which resulted in the high product cost.