“群众的呼声、怨声、指责声、声声入耳;人民的急事、难事、热点事,事事关心。”江西省婺源县信访局局长吴立源常用这句话来要求自己和身边的同事。信访工作常被人们称为“机关第一难”的工作,但吴立源在这一岗位上干出了领导和群众都满意的业绩。这些年来,他先后被评为省、市 “People's voices, grievances, accusations, voices; people's urgent, difficult, hot, all things concerned.” Wuyuan County, Jiangxi Province, Wu Lisun, director of this commonly used to ask myself and my colleagues. The work of petitioning is often referred to as “the first difficult task for organs”, but Wu Liyuan has done a satisfactory job in this position both by leaders and the masses. In recent years, he has been rated as provincial and municipal