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目的:探讨追踪管理法护理模式降低消化内镜护理不良事件发生率的效果。方法:以182例消化内镜手术患者为研究对象。对照组92例患者行常规护理模式,研究组90例患者采用追踪管理法护理模式,统计实施前后护理过程中护理人员专业技能、卫生质量、交接班、护患沟通、手术器械设备故障等方面的不良事件发生情况,于2、4、6个月末统计两组护理效果。结果:研究组在卫生质量、交接班差错、护患沟通等方面不良事件发生数显著少于对照组(P<0.05),上报率显著高于对照组。6个月后患者满意度调查结果显示研究组满意率度(90.0%)高于对照组的78.2%(P<0.05)。结论:追踪管理法可有效改善医务工作上报情况及真实性,护理工作更有秩序,可降低消化内镜护理不良事件发生率。
Objective: To explore the effect of tracing management nursing mode to reduce the incidence of adverse events of digestive endoscopy. Methods: 182 cases of digestive endoscopy patients for the study. Ninety-two patients in the control group underwent routine nursing. The 90 patients in the study group adopted the follow-up care management model, and the statistical data showed that nursing staff professional skills, quality of hygiene, handover, nurse-patient communication, surgical equipment and equipment failure before and after the implementation of statistics Adverse events occurred, at the end of 2, 4 and 6 months, the two groups were statistically analyzed. Results: The number of adverse events in the study group was significantly less than that in the control group (P <0.05) in the aspects of quality of health, shift error and nurse-patient communication, and the reporting rate was significantly higher than that of the control group. Six months later, the patient satisfaction survey showed that the satisfaction rate of the study group (90.0%) was higher than that of the control group (78.2%, P <0.05). Conclusion: The follow-up management method can effectively improve the escalation of medical work and its authenticity, improve the order of nursing work, and reduce the incidence of adverse events of digestive endoscopy.