质量成本：质量体系的经济基础文／（美）阿曼德·菲根堡姆译／王梦周良好的产品和服务质量，是与理想的产品和服务成本并行不悖的。以前建立较完善的质量管理大纲存在着一个重要障碍，那就是错误地认为，取得更好的质量就需要高得多的成本。工业经历的事实，从未为此错误... Quality cost: Economic basis of quality system Text / (United States) Armand Feigenbaum translation / Wang Mengzhou Good product and service quality, is in harmony with the ideal product and service costs. There was an important obstacle to the establishment of a sound quality management program in the past, which was the mistaken belief that achieving better quality would require much higher costs. The fact that industry has experienced it has never been wrong...