现场服务行业一直是最早采用新技术的行业之一,从原始的PDA到支持物联网的设备。现在,新一代技术又已经到来,并通过更低的运营成本和显著提高组织的服务质量来颠覆当前现场服务行业的运营模式。IFS企业服务管理高级产品规划师Tom DeVroy指出未来三大技术将会打破现场服务行业现状,行业内的企业需要通过更加灵活和模块化的资源计划架构设计来帮助组织通过新技术获取持续的实质性回报。 The field service industry has been one of the earliest adopters of new technologies, from primitive PDAs to devices that support the Internet of Things. Now, a new generation of technology has come in and overturn the current field service industry’s operating model with lower operating costs and significantly higher quality of service for the organization. Tom DeVroy, Senior Product Planner, IFS Enterprise Service Management, points out that the next three technologies will break the field service industry. Companies in the industry need to help organizations achieve continued substantiveness through new technologies through a more flexible and modular resource planning architecture design Return