“您需要些什么?”“我能为您做些什么?”如今在南京路新世界商厦,一般的营业员都可以用英语与外国客人进行类似的交流。商厦的一位负责人向记者介绍道,“新世界”作为上海市涉外购物的定点单位,多年来十分重视对一线营业员的外语培训,近几年又加大了强化训练,要求每一位营业员都具备最基本的外语导购能力,并熟练掌握商厦所制定的百句英语情景对话。曰前,在商厦举办的“外语明星”评选活动中,有多名员工当选为“外语明星”。 “What do you need?” “What can I do for you?” Now at New World Tower, Nanjing Road, the average salesperson can communicate in English with foreign guests in similar ways. A person in charge of commercial buildings introduced to reporters, “New World” as a designated unit of Shanghai shopping abroad, over the years attach great importance to the front-line sales staff foreign language training, and in recent years has stepped up intensive training, requiring every salesperson Have the most basic foreign language shopping guide ability, and proficient in commercial buildings developed by a hundred English scene dialogue. In the past, several employees were elected as “foreign language stars” in the “Foreign Star” contest held in commercial buildings.