消费者作为相对于经营者的一个群体,总体上是处于弱势地位的。在这种背景之下,各个国家相关的法律都是倾向于保护消费者的。知情权是消费者法律赋予的众多权利中一项重要的权利。经营者和消费者对这一权利的相关规定有着不同的理解,这种理解上的不同往往带来结果的巨大差异。 Consumers, as a group relative to managers, are generally disadvantaged. In this context, the laws of various countries tend to protect consumers. The right to information is an important right among the many rights granted by consumer law. Operators and consumers have different understandings of the relevant provisions of this right, which often result in huge differences in outcomes.