群众利益无小事,即使是一个人来投诉,我都会仔细处理,将工作落到实处。为消费者挽回损失是我最大的快乐!——耿燕梅调解冰箱爆炸事件2006年央视“3·15”晚会上,当人们为“国谊”的业主维权成功欣慰时,很少有人知道,在这次维权中,有一个人在不停地奔走呼吁着,她就是中国消费者 The people’s interest is no small matter. Even if a person complains, I will handle it carefully and carry out my work. Geng Yanmei mediation refrigerator explosion event CCTV “3.15” party in 2006, when people for the “national friendship” rights owners successful gratification, few people know, in this In the sub-rights protection, one person is constantly calling for action, she is the Chinese consumer