一旦办公室工作人员之间有了矛盾,作为办公室主任必须及时作出反应,帮助矛盾双方化解纷争,消除隔阂,融洽关系,弥合感情。否则,这些矛盾轻则可以影响办公室人员之间的关系,重则可能造成办公室内部不团结,使工作蒙受损失。一是当好“调解员”,对症下药处置矛盾当办公室人员之间有 Once contradictions exist among office workers, the director of the office must respond promptly to help both sides resolve conflicts and disputes, eliminate alienation, promote harmonious relations and bridge their feelings. Otherwise, these contradictions may affect the relations between office workers, but may result in the disunity within the office and the loss of work. First, when a good “mediator”, the right contradiction to handle contradictions between the office staff