浙江省绍兴市公路稽征处在公路规费稽征工作上不断提出新思路,探索新方法,加快推进机关效能建设步伐,以群众满意度作为衡量工作成败的重要指标。该处于2004年推出的“公告催缴”养路费征稽新方式就是彰显人性化管理的一次有益尝试。 Shaoxing City, Zhejiang Province, highway sign office in the highway toll collection work constantly put forward new ideas, explore new ways to speed up the pace of building agencies to the effectiveness of the masses as an important measure of success or failure of an important indicator. The 2004 launch of the “bulletin call ” road maintenance fee collection and inspection of new ways is to highlight the humane management of a useful attempt.