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目的探讨品管圈干预对缓解普外科医生同情疲劳中的作用。方法选取湖北省某三甲医院普外科全体42名医护人员作为调查对象,于2016年1-9月采用问卷调查的方式,调查品管圈干预前后普外科医护人员同情疲劳情况,分析品管圈干预对缓解医护人员同情疲劳的作用。结果在开展品管圈活动前,42人中有轻度同情疲劳者16名,占38.1%;中度同情疲劳者13名,占31.0%;重度同情疲劳者13名,占31.0%,未有无同情疲劳者。干预后,轻度同情疲劳者19名,占45.2%;中度同情疲劳者15名,占35.7%;重度同情疲劳者5名,占11.9%;无同情疲劳者3名,占7.1%。同情满意、职业倦怠和继发性创伤应激,干预前后比较,差异有统计学意义(P<0.01)。结论品管圈干预有助于缓解普外科医护人员的同情疲劳,有效提高其专业生活质量。
Objective To explore the role of quality control ring in relieving general surgeon’s sympathetic fatigue. Methods Forty-two medical staffs in general surgery department of a top three hospital in Hubei Province were selected as the survey subjects. From January to September in 2016, questionnaires were used to investigate the fatigue of general practitioners before and after the intervention of quality control circle. To alleviate the role of medical staff sympathetic fatigue. Results Before the conduct of QC activities, there were 16 persons with mild sympathetic fatigue, accounting for 38.1%; 13 persons with moderate sympathetic fatigue, accounting for 31.0%; 13 persons with severe sympathetic fatigue, accounting for 31.0% No sympathy and fatigue. After the intervention, there were 19 mild sympathetic fatigue, accounting for 45.2%; 15 moderately sympathetic fatigue, accounting for 35.7%; 5 severe sympathetic fatigue, accounting for 11.9%; 3 without sympathetic fatigue, accounting for 7.1%. Sympathetic satisfaction, job burnout and secondary trauma stress, before and after intervention, the difference was statistically significant (P <0.01). Conclusion The quality control circle intervention can help relieve the sympathetic fatigue of general surgery staff and effectively improve their professional quality of life.