可以说:互联网是当今社会上各行各业最热、最火的一个词,或者说是一种概念。任何事物,只要加上“互联网+”这个前缀,就马上变得奇特和莫测。的确,我们正处于一个因科技创新而急速变化的时代,各种各样的新技术层出不穷,日新月异,让我们的生活充满了新奇和便利。可是在新鲜和兴奋之后,接就是茫然,甚至困惑。我们应当何去何从?安身立命之地何在?1借互联网东风实现保险企业向以客户为中心全面转型客户的需求构成了市场,是企业获利能力的根源。良好的客户 It can be said: The Internet is the hottest and hottest word in all walks of life in today’s society, or a concept. Anything, just add the prefix “Internet + ”, it becomes strange and unpredictable. Indeed, we are in an era of rapid change due to technological innovation. The endless variety of new technologies and the rapid changes make our lives full of novelty and convenience. But after freshness and excitement, the connection is dazed and even confused. Where should we go from here? Where should we live our lives? 1 With the help of the Internet, the need for the insurance companies to fully transform their customers into a customer-centered market constitutes a market and is the source of their profitability. Good customer