“热线”冲击电话网解围依靠“特服网”朱其骏随改革开放的进一步深化，电话业务进人大发展时期。我们在电话网路的组织、运行、管理中碰到了许多新问题。由“ｍａｓｓｃａ＊ｎｇ”（大众呼叫）引起的突发话务对电话网的冲击就是其中之一。一．ｍａ。ｃａｌｌｉｎｇ”对电... “Hotline” impact on the telephone network to rescue rely on “special service network” Zhu Qijun With the further deepening of reform and opening up, the telephone business entered a period of great development. We encountered many new problems in the organization, operation and management of the telephone network. One of them is the impact that sudden traffic caused by “massca * ng” (public calling) has on the telephone network. one. ma. calling "on the electricity ...