随着我国高速公路事业的飞速发展,如何规范高速公路收费站的管理已经成了高速公路管理体制中的重要课题。本文认为以人性化与制度化的关系为突破口,提出这两种管理相结合的管理体制能够有效地提高收费站的效率,既能规范收费站的管理,又能更好地调动收费站工作人员的工作积极性,起到事半功倍的效果。 With the rapid development of the highway industry in our country, how to standardize the management of highway toll stations has become an important issue in the highway management system. This paper argues that taking the relationship between humanization and institutionalization as a breakthrough, this paper proposes that the management system combining the two management can effectively improve the efficiency of the tolling station, not only regulating the management of the tolling station but also better mobilizing the toll station staff The enthusiasm of the work, play a multiplier effect.