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结合近年来上海图书馆的实践,归纳文献服务的资源、馆员、内容、渠道和用户方面所呈现的融合趋势,介绍个性化网络集成、文献知识的数据挖掘、嵌入用户信息系统的文献解决方案三种文献创新服务模式;并针对图书馆文献服务如何充分利用专业优势来满足用户多样性需求,通过探索新的服务形态和模式,争取成为开放的、社会信息服务链中重要的一环,提供案例与工作思路。
Based on the practice of Shanghai Library in recent years, this paper summarizes the integration trend of documentary resources, librarians, content, channels and users, introduces the personalized network integration, data mining of documentary knowledge, document solution embedded in user information system Three types of document innovation service model; and how to make full use of the professional advantages of the library document service to meet the diversified needs of users, and strive to be an important part of the open and social information service chain by exploring new service patterns and models Case and work train of thought.