沟通在企业内部无处不在,无时不有,但沟通渠道不畅通是不少企业都存在的通病,企业的机构越复杂,其沟通越困难,因为基层的许多建设性意见不能及时反馈至高层决策者那里,甚至有些意见在反馈过程中已被层层扼杀,而决策层的政策决策在传达过 Communication is ubiquitous and intractable throughout the enterprise. However, the communication channels are not well established. Common problems exist in many enterprises. The more complex the enterprises, the harder it is to communicate because many constructive opinions at the grassroots level can not be fed back to the top Policy makers there, and even some comments in the feedback process has been strangled, and policy-making decision-making in the communication