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医疗保险管理上的复杂性已为广大管理人员所共同认识。医疗保险的管理涉及医疗、财务、保险、计算机等多门专业,管理范围包括参保单位、参保人员、医院、药店等多个对象。建设一个成功的医疗保险信息管理系统(以下简称医保系统)是至关重要的。需求分析是医保系统建设的第一步,也是系统成功与否的关键。
The complexity of medical insurance management has been common understanding for the majority of managers. Medical insurance management involves medical, financial, insurance, computer and other professional, management includes insured units, insured staff, hospitals, pharmacies and other objects. Building a successful medical insurance information management system (hereinafter referred to as health insurance system) is crucial. Needs analysis is the first step in the construction of health insurance system and also the key to the success of the system.