与其在人才大战中徒劳无功,不如从内部系统性地建立人才架构。核心是辨识关键人才——谁能想到,清扫工是迪斯尼的关键人员,因为他们每年与数百万顾客沟通;然后培养这些人才——与传统的“灌输式”培训相比,更重要的是让他们学会“如何学习”;再次是部署——为关键人才找到最适合的位置;最后是连结——为他们打造一个提高个人绩效和企业绩效的社交网络 Instead of futile in the talent war, it is better to systematically establish a talent structure from within. At the core is identifying key talent - who can think of that the sweepers are key to Disney because they communicate with millions of customers every year; then developing them is more important than traditional “indoctrination” training Let them learn how to learn how to learn, deploy again, find the right place for key people, and finally, connect - to create a social network that increases personal and business performance