美国钢铁大王卡内基的墓志铭上写着这样一句话:“这里长眠着一位善于同高于自己的人一道工作的强人。”这句话一语道破了管理者与员工关系的重要性。管理者与员工关系在很大程度上影响了管理行为的有效性,管理者的职能中包括激励员工完成目标和提高员工的工作满意度。医院是一 The epitaph of the American steel magnate Carnegie says that “there is a man of good fortune who is good at working with someone above his or her own.” This sentence underscores the importance of manager-employee relations . The relationship between managers and employees has greatly affected the effectiveness of management activities. The functions of managers include motivating employees to accomplish their goals and improving the employee’s job satisfaction. The hospital is one