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中国联通广东分公司在2002年初提出了今年的三项重点工程,除了业务方面的CDMA和本地传输网工程外,最重要的就是包括综合计费、营帐和客服在内的运营维护支撑系统工程。业务的发展催生了联通在信息化建设方面的进一步投入。正如总经理杨春亮所说“不要放过每一个发展壮大的机会。” 中国联通拥有移动、长途、IP电话、165、CDMA、VPN等众多业务,当时的投资重点是配合这些业务的基础设施及计费系统的建设。而现在花大力气在客户服务系统建设上。广东
In early 2002, China Unicom Guangdong Branch proposed three key projects of this year. In addition to the CDMA and local transmission network projects in the industry, the most important ones are the operation and maintenance support systems engineering including integrated billing, camp account and customer service. The development of business has given birth to China Unicom’s further investment in information technology. As General Manager Yang Chunliang said, “Do not miss every opportunity for growth and development.” China Unicom owns a large number of businesses including mobile, long distance, IP telephony, 165, CDMA and VPN. The investment priorities at the time were to tie in with the infrastructure of these businesses Fee system construction. And now spend great effort on customer service system construction. Guangdong