医院作为一个高度组织化的系统,在不同层次、不同岗位和不同领域的工作,有着明显的差异性特质。但是,现行的医院管理体制,对于这些差异缺少有力的应对,管理者的思维保守落后,从而引发医院管理的低效率、高成本的困境。要摆脱这种困境,医院管理者就必须重视医院组织系统中存在的差异,转变工作思路,引入差异管理的方法。 As a highly organized system, the hospital has obvious differences in its work at different levels, in different positions and in different fields. However, the current hospital management system lacks a strong response to these differences, and the manager’s thinking is conservative and backward, which leads to the inefficiency and high cost of hospital management. To get rid of this predicament, hospital administrators must pay attention to the differences existing in the hospital’s organizational system, change their working ideas, and introduce methods for differential management.