铁路行业质量管理体系要求为主要过程建立关键绩效指标,但实际执行过程存在一些问题不能让绩效指标体完好的服务于组织战略目标的实现,本文陈述了在指标建立过程中的注意事项。切实可行的KPI体系的建立和实施能够使管理者及时诊断经营活动中的问题并采取措施;通过授权和自我管理,既提高了企业的管理效率,又提高了员工素质,有助于企业实现其战略目标。 However, there are some problems in the actual implementation process, which can not make the performance indicators in good condition serve the realization of the strategic objectives of the organization. This article states the precautions in the process of index establishment. The establishment and implementation of a viable KPI system enables managers to timely diagnose problems in business activities and take measures. Through empowerment and self-management, the management efficiency of enterprises is improved, the quality of employees is improved, and enterprises are helped to realize their Strategic objectives.