近来,患者一走进丰台区医院的大门,立即感受到一种浓厚的办实事氛围:宣传栏中醒目地写着这样四句话:“转变作风、取信于民;从领导班子带头作起;从职能部门服务作起;从办好每件实事作起;从自觉接受监督作起。”走进门诊大厅,首先映入眼帘的是院长信箱,与其它医院不同的是,这里的院长信箱每日由院长亲自开启一次,患者反映的意见和要求由院长直接安排有关人员办理。院长信箱的下方挂着一块反馈处理结果的小黑板,上面写 Recently, as soon as the patient entered the gate of the Fengtai District Hospital, he immediately felt a strong atmosphere of doing things: the prominently read the following four sentences: “Change style, win the trust of the people; take the lead from the leading group ; Start from the service department of the functional department; start from the actual operation of every piece of work; start from consciously accepting the supervision. ”" Walking into the clinic hall, the first thing that catches the eye is the mailbox of the president. Unlike other hospitals, The president’s mailbox is opened daily by the president. The patients’ opinions and requests are arranged by the president directly. Hanging below the mailbox of the Dean, a small blackboard with feedback processing results, written above