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目的:通过改善药品管理,改进现行医院药学服务模式。方法:就目前药品管理的缺陷,针对性地制定药品管理制度。同时根据现代药学服务和药品管理的规定,结合本院门诊药房的特殊性,制定一套适合于本院门诊药房的管理方案,考察方案实施以后的效果。结果:药品管理制度建立实施以后,药品管理井井有条,药事工作开展更加顺利。门诊药房日调剂量明显增加,明显地缩短了患者候药时间和单方调剂时间。结论:门诊药房药品管理及现代药学服务方案的建立,能够提升门诊药房工作人员工作效率,提高药房管理水平。同时也加强了患者对门诊药房和医院服务的信任度和满意度。
Objective: To improve the current hospital pharmacy service model by improving drug administration. Methods: The current drug management defects, targeted drug management system. At the same time, according to the provisions of modern pharmacy service and drug administration, combined with the particularity of outpatient pharmacy in our hospital, a set of management plan suitable for outpatient pharmacy in our hospital will be worked out to examine the effect after the implementation of the program. Results: After the implementation of the drug administration system, drug administration was well organized and the pharmacy work proceeded smoothly. Outpatient pharmacies on the day a significant increase in the amount of transfer, significantly shortened the patient waiting time and medication time. Conclusion: The outpatient pharmacy drug management and the establishment of modern pharmacy service programs can improve the work efficiency of outpatient pharmacy staff and improve the pharmacy management level. At the same time, patients’ trust and satisfaction with outpatient pharmacies and hospital services have also been enhanced.