从现场看南充地区局的全面质量管理工作

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今年七月下旬,在“全国邮政通信全面质量管理成果发表会”上,评选出四川省南充地区局农村通信QC小组等十五个小组为部优秀QC小组,同时报送南充地区局发表的成果参加国家经委召开的全国第七次质量管理小组代表会议。会后,我们受委托去现场检查并核实材料。八月一日,我们到达南充。先后听取了地区局领导同志的详细介绍,并到南充、仪陇县局及下属支局进行了现场检查,抽阅了71种原始记录,核对了115个数据。从检查的情况来看,各项记录及数据都是完备的,符合成果发表的内容。从现场看到,南充地区局已经较好地将TQC工作和日常的通信管理工作结合起来了,克服了目前好些地区和部门存在的“两张皮”问题。他们已经形成了一个比较完善的质量管理组织系统,成立了以局长为首的局质量管理办公室负责日常、综合工作,并且制订了包括通信生产、政治思想工作、职工培训、提高经济效益和通信效能、职工福利等多方面内容的方针目标管理两年规划。地区局平时的下文、下规划都是方针目标管理的内容和目标值,县局、支局的实施方案、表报也都围绕着这个内容,并把这一管理方式当作基本方法与手段,做到了上下串连,左右连锁;地区局设计的方针目标管理在各个县局、支局得到贯彻,有些目标展开图、岗位经济责任制已经落实到最基层的台席,在 In late July of this year, on the publication of the results of the total quality management of the national postal service, 15 QC teams of rural communication QC team of Nanchong District Bureau of Sichuan Province were selected as excellent QC team and submitted the results published by Nanchong District Bureau Participate in the National Economic and Trade Commission held the seventh national quality management team representative meeting. After the meeting, we were commissioned to inspect and verify the materials on the spot. On August 1, we arrived in Nanchong. He successively listened to the detailed introduction of the leading comrades of the regional bureau and conducted on-site inspections to Nanchong, Yilong Bureau and subordinate branches. A total of 71 original records were obtained and 115 data were checked. From the examination of the situation, the records and data are complete, in line with the results of published content. From the scene, Nanchong District Bureau has better integrated the TQC work and daily communication management work, and overcame the “two skins” problems in many areas and departments at present. They have formed a relatively perfect quality management organization system and set up the Bureau of Quality Management office headed by the director to take charge of the daily and comprehensive work and have formulated the communication and production, political and ideological work, staff training, economic efficiency and communication efficiency, Employee benefits and other aspects of the principle of goal management two-year plan. Regional Bureau of the peacetime, the next, the next plan is the goal of the management of the content and target value, the county bureau, branch of the implementation plan, the report also around this content, and the management as a basic method and means to do Up and down in series, around the chain; the design of the Regional Council objectives and objectives of management in all county offices, branches have been implemented, some of the objectives of the map, post economic responsibility system has been implemented to the most basic table, in the
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