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以问卷形式对门诊患者和专家进行了有关专家门诊质量、医德医风、收费标准及对专家挂号费档次的选择等问题进行了调查。结果提示目前专家门诊的医疗质量是肯定的,绝大多数的专家服务认真热情,大多数病人认为专家门诊收费合理,患者在挂号费档次的选择上以高档次者居多。笔者提出:应加强检查,适度定额,以利于专家门诊的质量保证;限制专家出诊次数,要求专家参加普通门诊医疗答疑,以利于住院医师的培养和防止普遍门诊医疗服务质量下降;合理分配报酬,强调为医之本,提倡奉献精神,以利于专家门诊的健康发展。
Questionnaires were used to survey outpatients and experts about the quality of specialist outpatient services, medical ethics, charging standards, and the selection of expert registration fees. The results suggest that the current medical quality of expert out-patient clinics is positive, and most of the expert services are serious and enthusiastic. Most patients think that expert outpatient charges are reasonable, and patients are mostly high-end candidates in terms of their registration fees. The author proposes that: inspections should be strengthened, and quotas should be moderated so as to facilitate the quality assurance of expert out-patient clinics; limit the number of expert visits, require experts to participate in general out-patient medical consultations, facilitate the training of residents and prevent the decline of the quality of general out-patient medical services, and reasonably distribute remuneration. Emphasis is on the basis of medical care and advocates dedication in order to facilitate the healthy development of expert clinics.