《时代》杂志总编辑赫德利·多诺万花了近３０年研究如何管理知识型员工。他认为，管理者应是有创造性而且能独立思考的人。尽管知识型员工是“难以管理的人”。但对于企业来说，还必须把他们管好、用好，使他们能为企业创造出更多的财富。一般来说，可用以下方法管理知识型员 Hurley Donovan, editor-in-chief of Time magazine, spent almost 30 years researching how to manage knowledge workers. In his view, managers should be creative and able to think independently. Although knowledge workers are “unmanageable people.” But for businesses, they must also be managed well, so that they can create more wealth for the enterprise. In general, the following methods can be used to manage knowledge workers