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2011年是实施客户服务领先战略的差异优势年,为适应全业务场景下客户对企业更高的差异化需求,淮安电信分公司确立了"对标服务行业标杆,完善全业务服务体系,打造业内领先的服务品牌。以完善的体系确保服务质量,以创新的手段适应市场变化,以专业的手段不断提升服务能力,使服务成为核心竞争力之一,力争服务
2011 is the year of differentiated advantages in implementing the leading strategy of customer service. In order to meet the higher differentiation needs of customers for enterprises in the whole business scenario, Huai’an Telecom established the benchmark for benchmarking service industry, improving the whole business service system and building Industry-leading service brand to ensure a sound system of service quality, innovative means to adapt to changes in the market, professional means to continuously improve service capabilities, the service has become one of the core competitiveness, and strive to service