饭店业未来的竞争,就是人才的竞争。然而面对当今饭店业人才的日益紧缺,以及高企的饭店员工流失率,饭店企业应该如何应对?造成目前饭店业人力资源困境的原因包括社会、院校、饭店和员工自身等多方面。当更加以自我为中心的80、90后这些新生代员工大量涌现,并成为饭店从业者的主力军时,管理方式的变革已经迫在眉睫了。 Future competition in the hotel industry is talent competition. However, faced with the increasingly shortage of talented people in the hotel industry today and the high turnover rate of hotel employees, how should the hotel industry cope? The causes of the current dilemma of human resources in the hotel industry include the society, colleges, restaurants and employees themselves. As these new-generation workers emerge in greater numbers and become the mainstay of hotel practitioners after a more self-centered 80,90, changes in management style are imminent.