现在有个口头词,叫做“人性化”。看见一间酒店客房设计得好,称赞一下,会说:“设计非常人性化。”遇到服务行业工作做得不错,会说:“他们的服务很人性化。”去年我去华山,满山都是游客扔的垃圾,跟管理公司说起,问为什么不惩罚乱抛垃圾者,得到的答复却是:“我们是人 There is now a verbal word, called ”humane“. I saw a hotel room well designed, praised, will say: ”The design is very humane. “ Encounter the service industry work done well, will say: ”Their service is very humane. “ Last year I went Huashan, Manshan are tourists throwing garbage, talking to the management company, asking why not punish the litter, the reply is: ”We are human