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旅游纠纷案件具备以下四个特征: 第一,旅游法律关系复杂化。旅游活动是跨国度、跨地区的,地域流动性很大,某一旅游单位无法完成多种服务项目,这就决定了旅游经济活动涉及面广,关系复杂,且与交通、邮政、电讯、轻工、商品、食品、卫生、安全、保险、环保和劳动等单位形成多项纵横关系。有的还通过委托、代理和联营等方式,为旅游者提供吃、住、行、游、购、乐等服务,法律关系更加复杂。
Travel disputes have the following four characteristics: First, the complexity of tourism legal relations. The tourism activities are transnational and trans-regional and the geographical mobility is very high. A tourism unit can not complete a variety of service projects. This determines that tourism economic activities involve a wide range of issues and complicated relations with the transportation, postal services, telecommunications, light Workers, commodities, food, health, safety, insurance, environmental protection and labor units formed a number of vertical and horizontal relations. Some also provide services such as food, housing, transportation, travel, shopping, music and other services to tourists by means of delegation, agency and affiliation, and the legal relations are more complicated.