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讨论促进或阻碍信息和通讯技术在卫生机构中推广应用的关键因素。世界各国的经验表明,卫生信息技术的引进是一个需要人员、机构和技术相互沟通、适应、转变的过程。关键的人文因素包括:系统引进者的个人素质、系统使用者对技术的认同和态度;机构因素包括:财务投入、项目领导和管理的能力、系统使用的流程与卫生工作流程的吻合度、对技术引进过程中出现的变化情况的处理和对使用者的期望度的引导、用户培训和支持。只有将管理人员和医务人员都调动起来,参加到需求分析、系统选择和模型建立、开发及应用的全过程中才能建立起友好和高效的系统。
Discuss the key factors that promote or hinder the diffusion of information and communication technologies in health facilities. The experience of all countries in the world shows that the introduction of health information technology is a process in which people, institutions and technologies need to communicate, adapt and change. The key human factors include: the quality of the system introducer, the technology users agree with the attitude and attitude; institutional factors include: financial investment, project leadership and management capabilities, the system uses the process and health work processes fit, Handling of changes in the introduction of technology and guidance on user expectations, user training and support. Only by mobilizing managers and medical staff to participate in the needs analysis, system selection and modeling, development and application of the whole process in order to establish a friendly and efficient system.