论文部分内容阅读
1.《内河旅游船星级的划分及评定》(GB/T 15731-1995) 2.《导游服务质量》(GB/T 15971-1995) 3.《旅游服务基础术语》(GB/T 16766-1997) 4.《游乐园(场)安全和服务质量》(GB/T 16767-1997) 5.《标志用公共信息图形符号第1部分:通用符号》(GB/T 10001.1-2001) 6.《标志用公共信息图形符号第2部分:旅游设施与服务符号》(GB/T 10001.2-2002) 7.《旅游区(点)质量等级的划分与评定》(GB/T 17775-2003)
1. “Classification and assessment of inland tourist ships” (GB / T 15731-1995) 2. “Guide Service Quality” (GB / T 15971-1995) 3. Basic Terms for Tourism Services (GB / T 16766-1997) 4. “Amusement park (field) safety and service quality” (GB / T 16767-1997) 5. Public information graphic symbols for sign - Part 1: Common symbols (GB / T 10001.1-2001) 6. Public information graphic symbols for sign - Part 2: Symbols of tourist facilities and services (GB / T 10001.2-2002). “Divided and assessed the quality of tourism area (point)” (GB / T 17775-2003)