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本文只要是涉及到人与人的交互活动,心理就会发生潜移默化的影响,心理学就能够发挥一定的作用。理论上,心理学中的注意、感知、记忆、思维、想象、情绪等都与导游带团活动有着密切的联系。掌握心理学相关知识对于导游带团活动具有十分重要的意义,它不仅可以帮助导游较好地控制自己的心理,保障导游团活动的顺利进行,同时,还可以帮助导游较好地了解游客的心理,确保双方合作的高效率,为游客提供更大更有价值的优质服务。
As long as this article is related to the interaction of people, psychology will have a subtle influence, psychology can play a role. In theory, attention, perception, memory, thinking, imagination and emotion in psychology are all closely linked with tour guides. Grasping the knowledge of psychology is of great significance to the guided tours. It can not only help the tour guides to better control their own psychology and ensure the smooth progress of the guided tours, but also help the guides better understand the tourists’ psychology , To ensure the high efficiency of cooperation between both parties, to provide tourists with greater and more valuable service.