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近几年,我国的运输市场空前繁荣,海陆空铁四方面的运输都得到了较好的发展,公路运输更是异军突起,冲击着铁路运输的稳定地位。在这样的形势下,铁路运输要想保住“铁老大”的地位,必须首先做出改变,以适应飞速变化的运输行业的现状。职工素质的高低是决定铁路运输服务质量的重要因素,高素质的职工才能够提供高品质的服务,只有高品质的服务才能够为顾客提供更好的乘车体验,也才能够吸引越来越多的人选择铁路运输。在新形势下提供铁路职工
In recent years, the transportation market in our country has been booming unprecedentedly. The transportation by sea, land, air and airways has been well developed. The road transport has even emerged as a sudden emergence, which has impacted the steady status of railway transportation. Under such circumstances, in order to keep track of the status of railways, rail transport must first be changed to meet the current status of the rapidly changing transport industry. The quality of workers is an important factor that determines the quality of railway transportation service. High-quality workers can provide high-quality service. Only high-quality service can provide customers with a better riding experience and attract more and more Many people choose rail transport. In the new situation to provide railway workers