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日前,各地围绕“诚信、维权”主题的“3·15”消费者权益日活动搞得如火如荼:企业老总一一走进演播室,利用热线介绍电信业务,解答客户疑难问题;电信员工纷纷走上街头,现场进行业务演示,提供终端维修,受理客户咨询;一些电信运营商家于3·15当日隆重向社会公开服务承诺,以诚信服务和维护客户消费权益为宗旨,致力推进客户满意的服务……可以毫不夸张地说,活动形式多样,内容丰
Recently, “3.15” Consumer Rights Day activities around the topic of “Honesty and Rights Protection” have been held in full swing: CEOs walked into the studios one by one and used hotlines to introduce telecommunication services to answer customers’ difficult questions; Street, on-site business presentations, providing terminal maintenance, accepting customer inquiries; some telecom operators on March 15 solemnly pledged to the public service commitment to integrity and safeguarding customer spending rights for the purpose, to promote customer satisfaction services ... It is no exaggeration to say that activities in various forms, rich content