不负时代的呼唤 亲爱的读者,你也许听说过,在一些发达国家,用户打个电话,有关方面马上就上门服务吧;因公用设施问题而造成人身伤亡和财产损失能够得到赔偿吧。如今开放的烟台,也开始走向这一步了！邮电、电业、公交、工商等14个部门都实施了社会承诺服务。达不到承诺的时限、标准,用户投诉,即可得到经济赔偿。烟台市市长任海深说:“这一承诺不轻松,但政府有决心不负人民的信赖,不负时代的呼唤。” Yours sincerely, Dear Readers, You may have heard that in some developed countries, users make telephone calls and they will immediately be on-site service. Personal injury and property damage due to public facilities will be compensated. Yantai is now open, has begun to move this step! Fourteen departments, including post and telecommunications, electric utilities, public transport and business administrations, implemented social commitment services. Reach the time limit, standards, user complaints, you can get financial compensation. Renhai Shen, the mayor of Yantai, said: “This commitment is not easy, but the government is determined to live up to the people’s trust and live up to the call of the times.”